Phoenix Hotel by HHG - Hakuba
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Phoenix Hotel by HHG
Hakuba Hokujo 4690-2
No. of rooms
12
WiFi
Spa/wellness
Parking
Meals
Rooms for singles
We speak
JA
8.8/10
No. of rooms
12
WiFi
Spa/wellness
Parking
Meals
Rooms for singles
We speak
JA
8.8/10
Request Type : Property Description
"Free private parking is available on site." → ”Free outdoor private parking is available on site.”
The hotel day starts from hour 16:00 and ends at 10:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Superior Single Room. This single room features tatami flooring and traditional futon bedding. Smart TV and vanitytoiletshower are provided. ;
Deluxe Twin Room. This twin room features tatami flooring and traditional futon bedding. Smart TV and vanitytoiletshower are provided. ;
Twin Room. This family room features western bedding with a tatami room attached divided by screen doors. Smart TV and vanitytoilet are provided, while showers are available at the public bath. ;
Triple Room. The spacious double room features air conditioning, tatami, as well as a private bathroom boasting a shower and a bidet. The unit has 2 futons.
Non-smoking throughout
Lockers
Kid mealsadditional charge
Special diet menus (on request)
Smoke alarms
Wine/champagneadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
First aid kit available
Ski storage
Ski pass vendor
Invoice provided
Guest accommodation sealed after cleaning
Thermometers for guests provided by property
Daily housekeeping
Massageadditional charge
Hand sanitizer in guest accommodation and key areas
Staff follow all safety protocols as directed by local authorities
Private check-in/check-out
Process in place to check health of guests
Vending machine (drinks)
Contactless check-in/check-out
Laundry
Car hire
Physical distancing in dining areas
Shared lounge/TV area
Free WiFi
Access to health care professionals
Free parking
Private parking
Shuttle service (additional charge)
Board games/puzzles
Public Bath
Screens or physical barriers placed between staff and guests in appropriate areas
Internet services
Non-smoking rooms
Use of cleaning chemicals that are effective against Coronavirus
Air conditioning
Sauna
Babysitting/child servicesadditional charge
Concierge service
WiFi available in all areas
Linens, towels and laundry washed in accordance with local authority guidelines
Bar
Guest accommodation is disinfected between stays
Skiingoffsite
Face masks for guests available
CCTV in common areas
Restaurant
Physical distancing rules followed
Shuttle service (free)
Designated smoking area
WiFi
Key access
Heating
Luggage storage
Shuttle service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Fire extinguishers
Cashless payment available
Parking
